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Mayor_McCheese writes:

At $2,000 that will just look at this as a cost of doing business. Why should they change anything if the worst that will happen to them if this happens again is a $2,000 fine.

Hopefully, Mr. Anderson's family will sue them for wrongful death and will get a large recover. If the regulating agency won't properly police the regulated entities, then the court system will have to take care of it. If they get a million dollar recovery, then I suspect that NCH's insurance company will require them to run a more professional service - or drop them.

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