Q: Will you and your staff stay at the new IBERIABANK on Marco Island?
A: Yes, that was announced the day after the acquisition and we are excited about continuing to serve the Marco Island community.
Q: Will IBERIABANK/Marco continue programs such as In The Rounds, Shred Parties and other community focused events, as in the past?
A: Early indications point to IBERABANK’s strong commitment to serving each community in which it is located matches up very well with our past Island activities. If finalized, my 2010 plans include six or seven IBERIA In The Rounds and Shred Parties, plus several new events that have been in the wings for a couple of years.
Q: How strong are IBERIABANK’s financial ratings compared to other Marco banks?
A: The most frequently referenced rating agencies, Bauer Financial and Bankrate.com, awarded IBERIABANK their four star rating, making it the highest rated of the 10 Marco Island banks.
Q: Do I have to get new checks and ATM cards?
A: Just continue using your current checks until you run out or until your ATM card expires. You will receive new checks and ATM cards when you reorder.
Q: Will your products and services change?
A: Actually, at some point, we will, and it will be “all good,” as our products will be improved and more diverse. IBERIABANK has products and services we were never able to offer in the past. For example, full wealth management capabilities and expanded small business products, plus treasury management capabilities exceeding prior levels in support of both business and individual clients.
Q: I have pretty competitive rates on my accounts, are you going to change my rates?
A: IBERIABANK is making this transition as simple as possible for everyone, so we are not touching current rates – meaning anyone with a certificate of deposit is not affected. As with all banks, checking, saving and money market rates are subject to change at any time. We have not touched any of our current depository interest rates.
Q: Who is IBERIABANK and what do they have to do with Spain?
A: Very good questions. I’ll answer in reverse order. IBERIABANK has nothing to do with the country of Spain, other than to have the same name as the peninsula on which Spain, Portugal and Andorra are located. Founded as the Iberia Building Association in New Iberia Louisiana 122 years ago in 1887, IBERIABANK has 206 combined offices, including 135 bank branch offices, 26 title insurance offices and mortgage representatives in 45 locations in 12 states. With $9.6 billion in assets and nearly 2,000 employees, the company’s common stock trades on the NASDAQ Global Select Market under the symbol IBKC. Also, IBERIABANK’s “relationshi-based” approach to serving clients and community is a perfect fit for how we have and will continue to serve Marco Islanders.
The past 18 months have been challenging for clients trying to navigate these uncertain economic times. Many industries have had their share of issues – real estate, banking, insurance, investments – and today, there are fewer and fewer safe havens. This can cause a great deal of angst for clients seeking safety and security. The ability to assess and tolerate risk is certainly one of the challenges people are facing now and in the immediate future.
A sure-fire way to minimize risk is to keep funds insured by the FDIC in an institution proven to have successfully weathered economic downturns in the past. With banks ranging in size from small to huge, Marco Islanders have a wide range of FDIC insured banks that can help everyone find a safe, sound and secure banking relationship.
In closing, change usually involves some degree of concern, but so far, the changes I’ve seen with IBERIABANK should be good for our clients and our community as a whole. A strong bank, with resources for personal and business financial needs, has entered our community with the same familiar faces here to serve everyone.