Marco man dies after ambulance delay - 911 call

Video from NBC-2

— An 80-year-old Marco Island man died in the hospital after complications from a stroke on Oct. 3. Family members say doctors were unable to operate on Paul Anderson because it took too long for him to get to the hospital.

Records show Anderson waited nearly an hour to be transported by NCH after an initial 911 call for an ambulance.

Collier County EMS was originally called to respond, but because Paul Anderson was at an NCH facility, EMS was called off. EMS Chief Walter Kopka says he spoke with NCH’s transport director, who indicated NCH would handle the transport instead, based on county policy.

Read the NBC-2 story

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Comments » 6

ajm3s writes:

Wake up folks! This was not a debacle because of a shortfall of staffing or equipment, the standard gripe from safety management. It was a debacle as a result of safety management!!

When you read the reports, keep in mind and note there is a need to "serve and protect", all whilst a patient is ill served!!!!!!!!!

Bear in mind, this will go down as a quick response time to the scene something everyone is concerned about, because there was a vehicle on site, it just never went anywhere, at least initially.

http://ftpcontent.worldnow.com/wbbh/d...

Its not necessarily the response time to the scene, but the actual transport from the scene to a facility that can handle the event.

So do you feel safer now knowing we may have internal turf wars influencing safety! Its stuff that never is publicly discussed, but it is there.

maharg writes:

Unless you have a very minor problem, do NOT go to the "Urgent Care Center". It is misnamed. It is merely a clinic. If there is ANY possibility that you are experiencing a cardiac or neurological event, CALL 911 and the EMS will arrive promptly, evaluate and began to treat you and transport you.

ajm3s writes:

in response to maharg:

Unless you have a very minor problem, do NOT go to the "Urgent Care Center". It is misnamed. It is merely a clinic. If there is ANY possibility that you are experiencing a cardiac or neurological event, CALL 911 and the EMS will arrive promptly, evaluate and began to treat you and transport you.

There was another MINOR problem, when the friend then went across the street to alert the Fire Department for assistance, they dismissed him by advising that EMS had been dispatched. When in fact, it was cancelled.

And to me this served as the equivalent of a 911 call but served personally by the patients friend. And yet, the Urgent Care Center was calling for assistance! Not once but twice!

So there is alot of explaining to do!

So folks, how is that response time thing going? Please be vigilant and do not accept that safety management is working on your behalf when in fact, this looks like a turf war, with no effective backup.

JohninMarco writes:

I bet if the patient was a city employee or their family, EMS would have arrived and transported them.

dc5799 writes:

What was the name of the nch driver who was 22 mins late for work. I hope the family has a good lawyer

maharg writes:

The Urgent Care Facility should be renamed "Stubbed Toe-Stingray Clinic". It's name has misled and delayed critical treatment to many a Marco Islander. I rather doubt their "Ambulance" has anywhere near the capability of EMS vehicles. Unfortunately, the fees of NCH will just go up after they settle the law suit.

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