Human resource management involves managing people in an organization. The last few decades have seen some dramatic changes in the strategies employed by various companies to accomplish this. Earlier, it had limited responsibilities which were mainly confined to paperwork related to hiring and payment of staff. Now, especially in our service environment the most valuable resources are its employees, as they play a crucial role in accomplishment of the aims and objectives of a business. Therefore, the focus of human resource management is to deal with "people power" and all the decisions related to it that can have an impact on productivity, whether a small or large company. Importance of Human Resource Management
The benefits of proper human resource management are many. An organization cannot build a good team of working professionals without it. The key functions of the HR management team include recruiting people, training them, performance appraisals, motivating employees as well as workplace communication, workplace safety, and much more. Here are a few key areas:
Recruitment and Training
This is one of the major responsibilities of the human resource team. The HR supervisors come up with strategies for hiring the right kind of people. They design the criteria which is best suited for a specific job description. Their other tasks related to recruitment include formulating the obligations of an employee and the scope of tasks assigned to him or her. When needed, they also provide training to the employees according to the requirements of the organization. Thus, the staff members get the opportunity to sharpen their existing skills or develop specialized skills which in turn, will help them to take up some new roles. In smaller companies, the HR function is usually split between a few different people; the goal no matter how the functions are distributed is that HR remains a priority.
Human resource professionals encourage people working in an organization, to work to their potential and give suggestions that can help to bring about improvement. This happens in coordination with operational managers. Again, balance is important; operational managers and supervisors want to "control their turf". So, respecting boundaries is essential.
The team also communicates with the staff individually from time to time and provides all the necessary information regarding their performances and also defines their respective roles, keeping operational managers in the loop. This is beneficial as it enables them to form an outline of their anticipated goals in much clearer terms and thereby, helps them execute the goals with best possible efforts. Performance appraisals, when taken on a regular basis, motivate the employees, if handled properly. One of the most difficult areas of the HR function is performing appraisals, because they are perceived as judgmental. There is a fine line between sharing an opinion with an employee, and citing fact based information that identifies trends or patterns in productivity, either great or needs improvement.
Maintaining Work Culture
This is a vital aspect of human resource management because the performance of an individual in an organization is largely driven by the work culture that prevails at the workplace. A good working condition is one of the benefits that the employees can expect. A safe, clean and healthy environment can bring out the best in an employee. A congenial atmosphere gives the staff members job satisfaction as well. Managing Disputes
In an organization, there are several issues on which disputes may arise between the employees and the employers. You can say conflicts are almost inevitable. In such a scenario, it is the HR function which acts as a consultant and mediator to sort out those issues in an effective manner. They first hear the grievances of the employees. Then they come up with suitable solutions to sort them out. In other words, they take timely action and prevent things from escalation.
Any organization, without an effective system for human resource management is bound to suffer from serious problems when managing its day to day business. Consider evaluating your situation and making changes if warranted. Most businesses are adapting to our improving business climate. This is another vital element to look at as you do so!