MIAMI — Millions of food stamp recipients in Florida and nine other states were unable to use their debit cards for about six hours Friday after an outage at JPMorgan Chase.
Bank spokesman Mike Fusco apologized for the inconvenience and said the technical glitch was resolved around 1 p.m. Friday, but he declined to discuss details of what exactly went wrong.
Bank officials said the outage affected 10 states: Florida, New York, Pennsylvania, Georgia, South Carolina, Indiana, Kentucky, Connecticut, West Virginia, Delaware. It also hit the U.S. Virgin Islands.
"All customers can now use their SNAP, food stamps and other cash benefit cards after we resolved the technical issues," Fusco told The Associated Press.
Florida food stamp system down, millions affected
MIAMI — Millions of Floridians can't use their foods stamps because of a technical glitch.
The Department of Children and Families said a national outage Friday at JPMorgan Chase is preventing about 3.6 million recipients from being able to use their food stamp debit cards to buy groceries.
Crews are working on the outage, which began around 7 a.m. The agency couldn't estimate when the outage might be fixed.
Stores can choose to run a manual processing of up to $40. Wal-Mart stores can also process manual transactions of up to $100.
Recipients can get updates on the outage at www.twitter.com/myflfamilies or at www.facebook.com/myflfamilies.