Lee dispatch center earns international accreditation

The Lee County Emergency Dispatch Center, Lee Control, earned an international accreditation putting it among only 22 emergency fire dispatch centers of excellence in the world.

Earning the accreditation is voluntary and is determined by the The International Academies of Emergency Dispatch, a nonprofit organization that promotes safe and effective emergency dispatch services worldwide. Earning it requires proper system oversight, fire administration control and quality improvements, careful compliance with the Fire Priority Dispatch System and certification for all emergency call-takers and fire dispatchers, according to a news release.

"I am so proud of our staff for their dedication and contributions to the safety of our residents and visitors of Lee County," said Public Safety Telecommunications Program Manager Chief Tina M. Taviano. "Call takers and dispatchers are the 'first' first responders and provide an invaluable service to our community."

In 2009, Lee Control also became one of only 116 internationally accredited dispatch centers for emergency medical calls, according to the news release. Last year, Lee Control processed more than 222,000 calls that resulted in nearly 81,000 EMS dispatches and nearly 80,000 fire district dispatches, according to the news release.

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