Richard Pagliara, M.D., Naples President, Collier County Medical Society
To the patients of Collier County regarding AARP Medicare Complete/United Healthcare Provider Network, from the board of Collier County Medical Society:
If you or your family members are Medicare recipients participating in the AARP Medicare Complete/United Healthcare Medicare Advantage plan, you may have recently seen an alarming letter that one or more of your physicians will no longer be part of this plan’s network.
Please know that the decision to remove these providers was made by United Healthcare, not by your physicians.
The physicians of the Collier County Medical Society (CCMS) take very seriously the access to care for our patients and for all in our community. Many of us are appealing and will continue to appeal the plan’s decisions. Unfortunately, though the plan is removing physicians who are top-rated for quality and efficiency, and who provide unique specialty care, we do not know if many appeals will be granted. Your physicians will, of course, still be able to care for you and your loved ones and hope they can continue to do so for years to come.
Know that you and your family members have a choice in your Medicare coverage. Patients who cannot pay out of pocket to see an out-of-network physician can change their Medicare Advantage plans or switch to traditional Medicare during the open enrollment period now through Dec. 7.
Visit www.medicare.gov or call (800) Medicare for more information.
CCMS is diligently working with our partners to address this issue and advocate for patients and our physicians. Those who need further assistance are welcome to visit our website, www.ccmsonline.org, or contact us at 239-435-7727.
The physicians of Collier County Medical Society thank you for letting us care for you and your loved ones.