Ken Statz, a health insurance broker, and president of Statz and Associates General Agency, is shown at his office in Brecksville, Ohio, Tuesday, Dec. 3, 2013. Statz has been stymied in his efforts to enroll clients through the online HealthCare.gov web site. (AP Photo/Phil Long)

Ken Statz, a health insurance broker, and president of Statz and Associates General Agency, is shown at his office in Brecksville, Ohio, Tuesday, Dec. 3, 2013. Statz has been stymied in his efforts to enroll clients through the online HealthCare.gov web site. (AP Photo/Phil Long)

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