Dr. Eddy Benoit teleconferences with the Arce family as he fills out a prescription during a medical management appointment at the David Lawrence Center in Naples, Fla. The family has been using the remote system for over two years to help make visits for psychiatric medical services easier. The Arce family have saved hundreds in gas money because of Cisco's TelePresence secure communication technology. "It was difficult at first, I was just worried about my looks," Rose admits. "It's the impression television gives off. But it's just as effective as being there in person."