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Recent Work

  • Ask Score: Defining your marketing niche Published 08/22/2012 at 5:30 a.m.

    Q: I own a small insurance agency and find it difficult to compete in the general insurance arena. How can I set myself apart from the rest of the pack?

  • SCORE column: How to ensure favorable responses from clients Published 12/04/2011 at 1:03 p.m.

    QUESTION: When giving a presentation to a client I sometimes feel my message is falling on deaf ears. What can I do to help ensure a favorable response to my proposals?

  • SCORE: How important is a written business plan? Published 10/24/2011 at 4 a.m.

    While it is true that many business plan outlines go over the top with detail that is both unnecessary and redundant, it does not diminish the value of the thought process required to develop and make right.

  • SCORE: Finding and working with a mentor Published 10/10/2011 at 8 a.m.

    QUESTION: I operate a small retail establishment with two employees. I want to grow the business but am uncertain about the best way to proceed. What resources are there for advice and counsel?

  • Ask SCORE: Have you developed a small business exit strategy? Published 09/05/2011 at 8 a.m.

    QUESTION: I am ready to retire and would like to sell my retail business. However, in this current economic climate there are few buyers and I can’t afford to give it away. Any suggestions?

  • Ask SCORE: The most valuable assets a business can have are human Published 08/22/2011 at 8 a.m.

    QUESTION: Our sales and profits are down for the third year in a row. I am faced with the dilemma of laying off several valuable employees or hanging in there in the hope that conditions will improve. Are there other ...

  • ASK SCORE: Are Value Added Services Really Appreciated? Published 08/08/2011 at 8 a.m.

    QUESTION: I am an owner of a growing business. There are certain areas of the operation that are not producing a profit, but they are a compliment to our primary product. I would like to discontinue some of these ancillary ...

  • ASK SCORE: Starting a business with no money? Published 07/11/2011 at 6 a.m.

    QUESTION: I was laid off from my job over a year ago and have no employment prospects. My wife suggests I consider starting a business of my own but I have used up most of my savings. What are my ...

  • Ask SCORE: Letting go, the art of delegation Published 06/27/2011 at 6 a.m.

    I operate a successful small business that seems to have reached a sales plateau. No matter how hard I try, I can’t seem to find a catalyst to take it to the next level. What am I missing?

  • SCORE: Finding your business niche Published 06/13/2011 at 6 a.m.

    QUESTION: I own a small retail business in a highly competitive marketplace. How can I differentiate myself from my competitors?

  • SCORE: Is the SBA still making business loans? Published 05/30/2011 at 6 a.m.

    QUESTION: I hear the Small Business Administration (SBA) is making loans again. What is the process to obtain a business loan?

  • SCORE: Dress for success Published 05/16/2011 at 6 a.m.

    I own and operate a local insurance agency. At the urging of my staff, we implemented a “business casual” style of dress. However, a few employees are now wearing inappropriate articles of clothing. What can you suggest to remedy the ...