• Creating memories is the bottom line Published 11/04/2009 at 3:56 p.m.

  I’m never quite sure, daily, where I’ll discover that valuable nugget or significant keeper. That’s why I always keep my eyes and ears open for “moments of significance.”

• Creating memories is the bottom line Published 11/04/2009 at 9:37 a.m.

  I’m never quite sure, daily, where I’ll discover that valuable nugget or significant keeper. That’s why I always keep my eyes and ears open for “moments of significance.”

• Peak Your Profits: Why will you be great? Just beCAUSe! Published 10/27/2009 at 4:20 p.m.

  This week, Jeff talks about his toughest customers (his kids) and draws a business parallel

• Peak Your Profits: Notable quotes to rev you up Published 10/20/2009 at 6:20 p.m.

  In early January of this year, I let you know my e-mail inbox and fax machine were overflowing with inspirational quotes from friends, family and clients; the kinda stuff designed to help you jumpstart your new year. Your response was ...

• Peak Your Profits: Business advice both trendy and timeless Published 09/29/2009 at 6:30 p.m.

  A friend, working on a book about the “speaking industry,” recently asked me five intriguing questions, and I quickly realized that whatever your focus or profession, my answers might be helpful and valuable to you, too.

• Peak Your Profits: More massage magic missals Published 09/22/2009 at 7:07 p.m.

  When I exited the shower in running shorts, to my surprise, Sandra was on the phone. I heard her say, “Hi, this is Sandra, I’ll be giving Mr. Blackman a massage. Could you please hold his calls for the next ...

• Peak Your Profits: The message in the massage Published 09/15/2009 at 6:58 p.m. 2 Comments

  Lately, my inbox is filled with requests from folks who want to maximize their customers’ experiences. They want to go beyond mere satisfaction and instead, nurture and develop the “ecstatic, yell from the rooftops, sing your praises,” customer. To do ...

• Peak Your Profits: Favor your S.A.B.E.R. on the road to results Published 09/08/2009 at 7:27 p.m.

  Have you ever heard the figurative business suggestions to “sharpen your axe” or “polish your tools?” Me too. Well now, I’m going to suggest, you also wield your saber. Or, S.A.B.E.R.!

• Peak Your Profits: Psychic psyche Published 09/01/2009 at 12:05 p.m.

  Today, a new client said to me, “Jeff, we need proven principles and processes to drive our future success.” He’s right. Which is why, certain basics or fundamentals always stand the test of time. Especially, when they’re creative, unique and ...

• Peak Your Profits: Liar, liar Published 08/25/2009 at 7:37 p.m.

  Have you ever been on the “receiving end” of situational ethics? Especially, this year? Thought so! Although it’s a topic we first addressed five years ago, lately, have had several clients tell me maddening stories about how their clients, customers ...

• Peak Your Profits: Beyond the pomp; circumstance Published 08/18/2009 at 10:01 p.m.

  Last week, Larry Cassidy, a dynamic business leader, strategic thinker, thoughtful philosopher and valued friend shared meaningful messages and memorable musings on life and business.

• Peak Your Profits: Beyond the pomp and circumstance — Part 1 Published 08/11/2009 at 9:29 p.m.

  Larry Cassidy is a remarkable guy. Over the past two years, I’ve had the pleasure and privilege to work with Larry and four of his CEO or executive leadership groups in Orange County, Calif. At meetings, he sits at the ...

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