Timeline: Key dates in legal trouble for American Property Management Services

Dan Glaun
Naples Daily News

The troubled legal history of American Property Management Services stretches back at least four years.

The company, which was incorporated in Naples in 2008, is facing embezzlement allegations from dozens of Lee and Collier county community associations. It has denied those claims.

The Naples Daily News / The News-Press has now discovered that one of APMS' property managers stole from a community association and had her license revoked, yet the company kept her on as a manager for at least five months. 

And in 2019, APMS allegedly took more than $200,000 from Naples' Eagle Creek community association without permission, eventually settling a complaint with state regulators.

An eviction notice on the front door of American Property Management Services, LLC on Tuesday, Jan. 18, 2022, in Naples, Fla.

Here is a timeline of key dates pieced together by the Naples Daily News / The News-Press based on court documents, Department of Business and Professional Regulation records, community association board meeting minutes and interviews.

Read our latest investigation here.


July 31: The Bay Forest homeowners association in Naples discovers that its in-house property manager, Shannon Page, has used the association’s payroll system to steal about $18,000, according to Department of Business and Professional Regulation records.

Aug. 2: Bay Forest reports the theft to the Collier County Sheriff’s Office.

Aug. 7: Page is fired upon returning from vacation, according to DBPR documents.

Aug. 9: Page writes a letter to Bay Forest’s board apologizing for “betraying [their] trust,” according to DBPR's investigation records.

Aug. 28: Page has found a new job at American Property Management Services. She is listed as APMS’ new manager at Naples’ Eagle Creek community association, according to board meeting minutes from this date.


May 6: The Collier County Sheriff’s Office books Page on charges of fraud and theft.

May 10: The Department of Business and Professional Regulation approves a settlement with Page, permanently revoking her community association manager license.

Oct. 15: Page is still listed as property manager at an Eagle Creek Condominium Association board of directors meeting.

Oct. 19: Page pleads no contest to obtaining property by fraud less than $20,000. She has already repaid Bay Forest for the theft, according to the association’s board president, and in a deal with prosecutors is not sentenced to jail time or probation. She is ordered to pay about $2,300 in court costs.

Nov. 19: Another APMS employee is now Eagle Creek’s property manager, according to minutes from an association board meeting.

Nov. 26: The association’s treasurer tells board members an independent audit of Eagle Creek’s finances is underway.


Aug. 30: APMS begins taking more than $200,000 from Eagle Creek’s accounts without permission, according to a complaint Eagle Creek filed with the Department of Business and Professional Regulation in October 2020.

Nov. 18: APMS begins repaying money to Eagle Creek, but the funds are largely unauthorized transfers from the management company’s other clients, according to the complaint.

Orlando Miserandino Ortiz

Nov. 30: APMS stops representing Eagle Creek, according to the association's complaint. APMS fired the association as a client after being confronted about the transfers, the husband of an Eagle Creek board member said in an interview. 


Jan. 27: Eagle Creek’s treasurer tells board members the association is undergoing an outside audit, but progress is slow because APMS has not provided digital copies of previous years’ financial statements.

Feb. 24: Eagle Creek considers filing suit against APMS to force them to turn over digital records, according to board meeting minutes.

Oct. 12: Board members are told that Eagle Creek's audit for fiscal year 2019 is finally complete. The audit was delayed because of APMS' unauthorized transactions and the hiring of a forensic accountant, according to meeting minutes.

Oct. 16: Eagle Creek officials submit a complaint against APMS to the Department of Business and Professional Regulation.


April 16: Naples’ Compass Point community association files suit against APMS, alleging the company had taken control of association bank accounts and refused to return them. The association voluntarily dismisses the suit in early 2022.

May 7: GAMA Jets LLC, a company created by APMS co-owner Orlando Miserandino Ortiz, registers its acquisition of a private jet with the Federal Aviation Administration. The Hawker 800XP business jet typically sells for $1.8 million to $2.2 million, according to the private plane company evoJets.

Orlando Miserandino Ortiz created a company, Gama Jets LLC, days after he received notice of a lawsuit. The company then bought a 1999 Hawker 800XP business jet, shown here leaving a Juan Santamaría International Airport in San Jose, Costa Rica, on Feb. 29, 2020. This was before Ortiz bought it.

June 21: Ortiz and APMS settle Eagle Creek’s complaint, agreeing to pay a $1,000 fine but not admitting wrongdoing.

July 14: The Island at Southpointe homeowners association sues APMS, also claiming the company hijacked its bank accounts. The HOA drops the suit in early 2022.


Jan. 3: The Commodore Club condo association in Naples sues APMS, accusing the company of embezzlement and forging bank records.  

Jan. 5: Dozens of associations previously managed by APMS file a joint suit, seeking an emergency injunction to regain control of their Wells Fargo accounts. Additional associations have since joined the suit, bringing the total to 35 communities.

Jan. 14: The landlord of APMS' Tamiami Trail office posts an eviction notice on the company's door.

An eviction notice on the front door of American Property Management Services, LLC on Tuesday, Jan. 18, 2022, in Naples, Fla.

Feb. 8: APMS responds to the joint suit, denying the allegations and claiming the associations approved of its actions.

Feb. 21: APMS formally denies the Commodore Club's claims.

Feb. 25: A Collier County judge rules that the associations suing APMS can view the balances of their accounts but does not allow them to access the funds.

Reporter Michael Braun contributed to this report.

Criminal justice investigative reporter Dan Glaun can be reached at daniel.glaun@naplesnews.com or on Twitter @dglaun.