How COVID-19 pandemic is impacting Clemson football season ticket reservations, sales
Thanks to the COVID-19 pandemic, if and when Clemson’s 2020 football season will kick off remains up in the air.
While that timetable is uncertain, the parameters for ordering season tickets are not.
Members of IPTAY – Clemson’s athletic booster organization – recently received correspondence outlining a revised schedule for reserving and purchasing season tickets.
Deadlines have been pushed back to help accommodate fans who may be out of work or had their income reduced during the pandemic.
Here are the details:
The deadline for 2020 football season ticket and parking requests has been extended again, from April 1 to May 15. No additional money is due at this time.
“It’s basically an RSVP,” said Jeff Kallin, Clemson’s Athletic Department spokesperson. “It locks in how many tickets you need, how many (parking) spaces you need.”
Completion of fans’ 2020 IPTAY pledge also has been delayed and is now due 30 days later, on June 30.
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If a request is made by May 15, fans have the option to split the ticket balance into three parts, with equal payments due in August, September and October.
If fans already are on a payment plan, the remaining balance will automatically be split into two parts, with payments due in August and September.
These payment plan options, which are included on the ticket request form, also are available to IPTAY Premium ticketing and corresponding Capital Gifts.
“We worked with IPTAY to provide additional flexibility in place to help our fans and donors, including 90 days without a payment on tickets, as well as options should the season be modified,” Clemson Athletic Director Dan Radakovich said. “Our service team has made hundreds of calls, and we continue to listen to our fans’ needs and expectations, and communicate with them directly on key decisions.”
'Optimistic' about sales
The uncertainty of the season hasn’t had a major negative impact on season ticket sales. Clemson sold a record 59,340 season tickets last year and is on pace to approach a similar number this year.
“We are optimistic about the progress for far,” Radakovich said. “And we are presently tracking in a similar place to where we have been historically this far from the ticket and parking request deadline. We typically see a high rate of orders close to the deadline, and we anticipate this year is similar.”
Should the 2020 season be cancelled, fans will be refunded the cost of their tickets or receive a credit for the 2021 season.
If Clemson plays a shortened schedule, fans will be refunded a prorated amount for the tickets to cancelled games.
If the season is altered, IPTAY will reach out in a later communication with options regarding fans’ IPTAY commitments.
“We remain actively engaged in discussions about the steps we’d need to take to allow our fans to safely return to the stadium,” Radakovich said.
Radakovich said he expects to learn considerably more in May and June concerning a season timeline.
“For the most part, we do want to get back to business as usual,” he said. “We do want to have a campus that has students on it, has student-athletes and has activities and specifically athlete activities, but we have to be able to understand – depending on where you are in the country – how safe is that? And where is that line drawn as to how we can do that in a way that keeps us socially distant or keeps us in a very protected manner, but allows us to have the activities we all desire.”